Using Inclusive Language
- Avoid causing readers to resist your document
- Using inclusive language invites more readers into the text
- Many business documents circulate internationally, where standards vary
- Technical documents usually aim at neutrality
- Inclusive language tends to be more tolerant of difference
Practical Concerns—Don’t make anyone mad
You are applying for a job. Applications are to be sent to Jessica Reilly, Job Coordiantor. How do you address your letter?
Dear Sir/Mam
To Whom It May Concern
Dear Applicant Screener
Dear Human Resources Representative
Dear Jaimie Reilly,
Dear Coordinator Reilly
Dear Job Coordinator Reilly
Dear Ms. Reilly
Dear Jessica Reilly
College Education
- Openness
- Exposure to alternate lifestyles
- More worldly/knowledgeable
- Power/control of language
- No accidental choices