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English 222: Technical Writing — Guidelines: Information Processing Principles

Memory Aids

Research on how people learn and recall new concepts and ideas has helped identify at least three basic principles for improve people’s processing of information:

  • Chunking–group similar types of information to make it more manageable
  • Queuing–show relationships among information (show hierarchy): show what is most important, what is least important
  • Filtering–sort special types of information to help readers filter what they read